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Services
AIS supplies services and support throughout a system's life-cycle.
AIS runs many projects especially in the steel sector. These range from short consultancy missions to projects requiring many man-years of effort. The project may include system development, integration and installation, as well as the supply of the required hardware, basic software and tools.
AIS' engineers have international experience. They are all highly skilled in computer technology and have know-how in specific industrial areas, allowing them to communicate and understand the specific needs and requirements of our customers.
Consulting services: based on more than 150 man-years of domain expertise, we provide know-how transfer in the area of Advanced Planning and Scheduling. Examples are User Requirements and System specification, business re-engineering.
Support agreements: defined to meet the customer's specific needs. Fast interventions, in accordance with the availability requirements of the system, are made possible through tele-maintenance and remote connectivity even over very long distances.
Application development: software development, configuration and tuning of software packages up to commissioning of complete systems.
Training: for all our solutions full training programs for users, expert engineers and IT responsibles are available.
AIS' strict methodology guarantees extensive knowledge of the provided systems and availability of maintainable documentation enabling efficient service, even after many years.
Duferco Clabecq was looking for a global IT solution to improve its supply-chain management. AIS was selected due to the fact that with their long experience of supply-chain IT developments in the steel industry, the proposed solution was the best suitable for our requirements. This project is for us mainly customer-oriented, we want to improve our customer service with a better promise performance.
